Water Bills: Profit Before People

Water is life. Yet in the UK, water companies have transformed this essential resource into a cash cow for shareholders, with billions paid out in dividends while customers face higher bills, worsening infrastructure, and declining water quality.

The Reality

• Rivers and coastlines are polluted with untreated sewage.
• Infrastructure investment is neglected.
• Bills rise year on year despite poorer service.
• Profits are ferried offshore while households pay more for less.

This is not mismanagement — it is a deliberate model that prioritises profit over people.

Why This Matters

Access to clean and safe water is not optional — it is a right. Companies are bound by law and regulatory duties to:

• Provide a safe and reliable supply.
• Ensure accurate and transparent billing.
• Resolve disputes fairly and lawfully.
• Follow strict codes before escalating alleged debts to enforcement or third-party collectors.

When these duties are breached, they must be held to account.

What I Offer

• Expert review of billing and charges.
• Challenges to unlawful collection practices.
• Representation in disputes with suppliers and regulators.
• Holding companies accountable for breaches of their duty to supply safe water.

Why It Works

Water companies rely on the idea that people will simply accept their bills as unavoidable — and that no one will challenge the quality of what they deliver. But the law demands transparency, accountability, and compliance.

This is not about avoiding responsibility — it’s about exposing a system that has turned necessity into exploitation.